NET PROMOTER SCORE TRAINING CERTIFICATION PROGRAM FOR EMPLOYEES2019-04-15T08:22:58+00:00

NPS Training for All Employees

Give your entire organization a common understanding of Net Promoter

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Why Choose Richard Owen
& His Team of CX Experts

Few corporate leaders would disagree that a foundation for NPS success is the engagement of every member of the organization. At the very least, a common understanding of the foundational ideas behind NPS is a prerequisite for success, especially if you intend to set aggressive targets for improvement and hold people accountable.

 

The What

Everyone will understand Net Promoter and the fundamentals behind successful customer experience programs.

The Why

Now they know what it is, we help your team understand why CX and Net Promoter is the key to creating customer lifetime value.

The How

Armed with the What and the Why, we explain how they can contribute to customer success so they view it as an essential part of their role.

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Picture This

No Snoring

It’s fast paced, engaging and packs a punch. Expect both effectiveness and time efficiency, without sending your employees to sleep.

 

Alignment

Ensure a successful program by making sure everyone is aligned and moving towards a common goal.

 

Mobility

Now that everyone is up to speed, move your company from average to exceptional! We will be here to help you continue to progress.